This article will review how to change the platform language within AgentMoves. This feature enhances usability and provides a better overall experience for users who speak languages other than English.

Please Note: At this time language translation is limited to:

Languages currently covered

• Spanish | Español 

• German | Deutsch 

• French (France) | Français

• French (Canada) | Français

• Portuguese (Portugal) | Português 

• Portuguese (Brazil) | Português 

• Italian | Italiano

• Dutch | Nederlands

• Swedish | Svenska

• Danish | Dansk

• Finnish | Suomi 

• Norwegian | Norsk

Changing the Platform Language Account-Wide:

• Navigate to Settings > Business Profile. 

• On the right side, under the Business Physical Address, select the language for the Platform Language field. 

• Click Update.

Changing the Platform Language for a User:

Users can choose their preferred language from a comprehensive list of available languages.

• Settings 

• My Profile - My Personal Data

• Platform Language

Note: The language selected under My Profile will take a preference over the language selected under the Business Profile.

Changing the Language for Client Portal Web and Mobile:

For Web:
Go to Manage Your Account -> Language Settings -> Choose Language -> Click Save

For Mobile App:
Tap on Profile in the Bottom Bar -> Settings -> Language Settings -> Select Language -> Click Save

FAQ

Q: How do I change the platform language for my entire account?
A: Navigate to Settings > Business Profile. Under the Business Physical Address section, select your desired language from the Platform Language field and click Update.

Q: How can individual users change their language settings?
A: Users can select their preferred language by going to Settings > My Profile > My Personal Data and choosing a language under the Platform Language section.

Q: Will the language settings for individual users override the account-wide language setting?
A: Yes, the language selected under My Profile will take precedence over the language set at the Business Profile level.

Q: Which areas of AgentMoves support language translation?
A: Language translation is available in the Template Library, Side Menu Bar, Membership Builder, Dashboard, Blogs, Workflows, Email Service, Opportunities, Review Widget, Calendars, Payments/Invoices, Funnels, Website, Social Planner, Email Builder, Domains, Affiliate Manager, Call Reporting, Attribution Report, URL Redirects, Reputation Management, Ad Reporting, Agent Reporting, ContentAI-related areas, Chat Widget (With all Three Types: SMS/Email, Live Chat, WhatsApp), Contacts Tab (Smartlists, Tasks, Bulk Actions, Company, Restore, Manage Smartlist)

Q: How can I change the language for the client portal on web and mobile?

A:
For Web: Go to Manage Your Account → Language Settings → Choose Language → Click Save.
For Mobile: Tap Profile in the Bottom Bar → Settings → Language Settings → Select Language → Click Save.