HelpCenter
INSTANT SUPPORT IN PLATFORM
Looking for more support? Click on the pink help icon for instant chat support. Just type in "human" at any time if you need more help.
Don't forget about your guided in platform marketing support via our training module: Learn the System.
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Conversations: Internal Chat
Enhance team collaboration with Internal Chat in Conversations. Share private messages, attachments, and updates securely without involving customers.
Understanding LC Phone Messaging Status and Error Codes
Discover LC Phone SMS/MMS error codes, their meanings, and solutions. Learn how to troubleshoot delivery failures and keep your messaging running smoothly.
Forbidden Message Categories for SMS and MMS in the US and Canada
Learn which SMS/MMS use cases are forbidden in the US & Canada under A2P 10DLC. Avoid Sev-0 fines, message blocking, and permanent service suspension.
Using Filters and Bulk Actions in Conversations
Learn how to organize messages in AgentMoves Conversations using bulk actions and filters. Save time, stay organized, and never miss a lead opportunity.
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